Processing Time
- Standard Orders: Processed within 1-3 business days.
- Custom Orders: Allow an additional 2-4 business days for personalized items.
Order Tracking
- Tracking Information: You will receive a shipment confirmation email with a tracking number once your order ships.
- Track Your Order: Use the tracking number on our website or the carrier’s site.
Shipping Rates and Delivery Estimates
- Standard Shipping: $5.99, 5-7 business days
- Expedited Shipping: $12.99, 2-3 business days
- Overnight Shipping: $19.99, 1 business day
Note: Delivery delays may occur due to unforeseen circumstances like weather, holidays, or carrier issues.
Shipping Policies
- Lost Packages: Contact us immediately if your package is lost in transit at Hello@prinstationusa.com
- Stolen Packages: We are not responsible for stolen packages. Please check with household members, neighbors, or the carrier if tracking shows delivery but you cannot locate the package.
- Damaged Packages: Report any damaged items within 48 hours of delivery with a photo of the item’s condition to Hello@prinstationusa.com
Incorrect Shipping Addresses
- Address Accuracy: Ensure your shipping information is correct when placing your order.
- Address Changes: Contact us immediately at hello@prinstationusa.com if you need to change your address. We will do our best to accommodate, but cannot guarantee changes if the order has already been processed or shipped.
Contact Us For any questions or concerns regarding shipping, contact our customer service team at Hello@prinstationusa.com or call (346)-464-5819
Thank you for shopping with Printstation!
Effective Date: 1/1/2024
Printstation reserves the right to update or change this policy at any time. Please review this policy periodically for any updates.
